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Terms & Conditions

Please read these terms before using our website or services.

Welcome to the website of Austin Dental Plus ("we," "us," "our," or "ADP"). These Terms govern your access to and use of austindentalplusny.com and any related services. By using the site, you agree to be bound by these Terms and our Privacy Policy.

1. Collection and use of personal information

We may collect your personal information when you request an appointment, submit our Contact Us form, sign up for updates or promotions, leave blog comments, or communicate with us regarding our services. This information may be used to schedule and manage appointments, communicate about treatment, process billing and insurance, send educational materials, and improve our services. We do not sell, rent, or share your contact information with third parties for marketing purposes. Any sharing of data is solely for operational or compliance purposes (insurance verification, payment processing, hosting).

2. Mobile messaging policy

By providing your mobile number, you may consent to receive appointment reminders and service updates via SMS. Mobile information will not be shared with third parties for marketing purposes. Text STOP anytime to opt out. Message and data rates may apply.

3. Use of the site & eligibility

You must be at least 18 (or have parental/guardian consent) to use the site. You agree not to misuse the site or interfere with its security or other users, including unauthorized access, scraping, uploading malicious code, or misrepresenting your identity.

4. Appointments, treatment & financial responsibility

Appointments & cancellations: we require a courtesy 24-hour cancellation notice. Appointments must be confirmed to secure the time slot — unconfirmed appointments, same-day appointments, and walk-ins are not guaranteed.

Treatment & consent: all treatments are provided by licensed dental professionals. You will be informed of risks, benefits, alternatives, and costs before consenting to treatment.

Payment & insurance: payment is required for services rendered regardless of insurance coverage. Austin Dental Plus accepts PPO plans and private pay, with no-interest financing options available upon request. We accept major credit cards, FSA/HSA cards, and financing (subject to change). We accept many dental insurance plans (Aetna, Anthem BCBS, Cigna, Delta Dental, Guardian, MetLife, Principal, Solstice, SunLife, United Healthcare PPO, Ameritas); coverage varies and you're responsible for confirming benefits and any uncovered amounts.

5. Intellectual property

All site content, including text, graphics, logos, and images, belongs to ADP or its licensors and may not be copied, distributed, or used without permission.

6. Links to third-party sites

External links are provided for convenience only. ADP is not responsible for third-party sites, their content, or their policies.

7. Disclaimers & limitations of liability

Site content is informational only and not a substitute for professional dental advice. The site and services are provided "as is." ADP disclaims all warranties to the fullest extent permitted by law and is not liable for indirect or consequential damages; liability, if any, is limited to the amount paid for the relevant services.

8. Indemnification

You agree to indemnify and hold harmless ADP and its affiliates from claims arising from your use of the site, violation of these Terms, or infringement of third-party rights.

9. Termination

ADP may suspend or terminate your access to the site or services at any time. Upon termination, your right to use the site ceases immediately.

10. Governing law

These Terms are governed by the laws of the State of New York. You consent to the jurisdiction of the courts in Queens County, NY, for all disputes.

11. Severability & HIPAA

If any provision of these Terms is held invalid, the remaining provisions remain enforceable. New patients must sign our standard HIPAA policy document at the front desk, protecting your records and private information.

12. Contact

Austin Dental Plus
11074 Queens Blvd, Forest Hills, NY 11375
Phone: (718) 544-5055

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